Employee Spotlight - Rachel Lomeli
Rachel Lomeli is a dedicated Substance Use Navigator at Rely Health, driven by a profound mission to make a positive impact on as many lives as possible. With a Bachelor's Degree in Business Management, Rachel brings a unique blend of business acumen and compassionate care to her role.
Career Path and Motivation
Rachel's choice of career stems from her life mission to positively influence others. As a Substance Use Navigator (SUN), she finds daily opportunities to fulfill this purpose, making her work both meaningful and enjoyable.
At Rely Health, Rachel thrives on the variety her job offers. She appreciates the dynamic nature of her work, viewing each day as "an adventure AND an opportunity to make a positive impact." The flexibility in work hours provided by both her site and Rely Health adds to her job satisfaction.
The most rewarding aspect of Rachel's job is ensuring that people feel "listened to, cared about, valued, and worthy." However, she faces challenges when resources are unavailable for those seeking help.
Rachel's proudest professional achievement involves leveraging her healthcare insurance experience to navigate a promising young patient into their preferred residential treatment facility. Rely Health supports her growth by empowering her with program management at her site and providing support when needed.
Company Culture and Values
Rachel highlights Bias toward Action as a key company value, appreciating the rare opportunity in her field to "get things done, use discretion, and collaborate and learn along the way." She describes the company culture at Rely Health as Innovative, Empowered, and Collaborative.
Insights and Aspirations
Rachel shares that getting a patient to agree to treatment is just the beginning; the real challenge lies in finding and navigating treatment resources. She also notes that individuals with past substance use experiences often make excellent substance use navigators.
The best professional advice she's received is:
"When you do what you're passionate about for a living; it doesn't even feel like work."
To maintain work-life balance, Rachel establishes strong boundaries around her work and personal time. Outside of work, she enjoys spa activities, music, food, and beach-related pursuits. A fun fact about Rachel is her love for rap, hip-hop, and R&B music, as well as dancing to these genres.
Rachel is excited about AI trends in the industry. If she could learn any new skill, she would choose mind-reading to "take out all the guesswork" in her interactions with others.
Rachel Lomeli's dedication, passion, and unique perspective make her an invaluable asset to Rely Health and the individuals she serves as a Substance Use Navigator.
