Rely Health began with a simple realization shared by two founders approaching healthcare from entirely different angles.

Prithvi saw it when a family member with cancer missed critical appointments with life-changing consequences. After time at Robinhood, Stripe, and Airbnb, he was stunned that healthcare lacked even the basic guidance tools that help people move through complex processes anywhere else in their lives.

Soham saw the same breakdown inside a cancer center, where even the best clinicians struggled to keep their highest-risk patients moving toward the “next best step” in their care.

Together, they built Sympto Health — a platform that supported the real backbone of care: the social workers, care navigators, and peer specialists guiding patients through follow-ups, referrals, benefits, and barriers that can make or break outcomes.

The turning point came when they met Tarren and Melissa, who had built one of the nation’s most effective care navigation teams inside Vituity. Bringing their perspectives together revealed a deeper truth:

Healthcare organizations weren’t just looking for better tools.

They wanted to offload the entire patient orchestration layer — the technology and the labor.

That insight led to the creation of Rely Health, the first AI-native labor service for patient orchestration.

Today, Rely blends AI with human expertise to ensure every patient reliably moves to the next step in their care journey.

From health systems to payers to national enterprises, organizations partner with Rely because when navigation works, care works.