Why design a discharge navigation program with Rely Health?

On average, 50-70% of patients leave the hospital ED each day without any follow-up support

Rely Health will design and deploy a turnkey navigation program to provide dedicated navigation support to expand your capacity and ensure that you follow-up with ALL discharged patients.

  • Decrease high-utilizer traffic through resource navigation

  • Improve Quality Measures

  • Reduce Readmissions

  • Enhance Patient Experience

  • Increase In-network Provider Utilization

  • Nurture Patient Loyalty

  • Mitigate Leakage

Rely Health Navigation Creates

Rapid - Measurable - Meaningful Impact

Mid-West ED
Q1`23
Rely Health
implemented
Q2`23
Q3`23
Offered Assistance
1,117
13,307
15,031
Transitions Made
271
1,304
2,962
Appointments Made
90
588
860

Technology empowers Rely Health Navigators to reach specific populations, at scale, with messages and workflows tailored to their specific case and needs. Powered by proprietary - NO CODE - NO INTEGRATION - IT Free - technology, our team can help you launch customized programs in days, not weeks or months.

  • Readmission Reduction Programs

  • Incidental Findings Navigation

  • In-Network diagnostics, Ortho, Neuro, Specialty Referrals

  • Benefits & Insurance Enrollment

  • Community Health Needs Assessment

  • Pharmacy, DME, RPM / CCM Coordination

“I helped the patient and his family work within the healthcare system. The patient, a repeat-ED visitor, has since not visited the ED even once.
We got to impact this patient’s life." - Rely Navigator

Proven Results

53%
Decrease in ER visits for high-utilizers 6-months past navigation
57%
Navigated patients who had PCP post-discharge follow-up appointments confirmed within 48 hours
22%
Reduction in 90-day all-cause readmissions
Expedited new appointment scheduling:
. 7.5 days for PCP*
. 8.2 days for Specialist*
*national average is ~ 3 weeks

Patient Experience

98%
patient satisfaction with navigation

Patient Acquisition

66%
conversion of new patients into health system

Primary Care Home

60%
of patients established
PCP
Contact Rely Health Today to Discuss Your Navigation Program!

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Rudra Ghosh

Founder & CEO

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